Terms of Service

Introduction

These terms and conditions aim at providing you about our conditions which must be accepted and met for smooth order processing. We are extremely dedicated to provide you the safest and smoothest customer experience. So we made sure to outline all terms and conditions which are applicable to use our services or to purchase any product.

Terms:

Please find below the terms used.

The term “we” or “us” refers to our company and services
The word “you” or “customer” refers to our clients and business

Order

The parcel which is being purchased is reffered as order

Product

the services and products of our company are referred as products

3. Products and Services

At our site, we aim at providing maximum of original descriptions, prices of our producst. However we reserve the right to innovate/eliminate any of our product or the pricing of products without prior intimation.

Clear Images of our products are displayed on our site, however there may be slight difference in original product like color and images due to lighting or any other factors.

4. Orders and Payment

We reserve the right to offer or decline your purchase request as per our concern. Accepting these terms and conditions is must for making any purchase from our site.

For smooth order processing, it is compulsory to provide exact and accurate details to fulfill your purchase request including your name, address, email, phone, payment modes and details etc. Any request may be rejected if found any wrong information intentionally.

Payment Methods

Payment is processed via different payment modes including credit/debit cards and other payment methods as shown on the checkout page.

Pricing

We reserve the right to increase/decrease price of any product subject to any change in overall prices, increase in cost of preparing the product, raw material price increase, etc.

5. Shipping and Delivery

For delivery and shipping policy, see out shipping and delivery policy in which each and every concern related to shipping is addressed and mentioned. The section outlines shipping methods, charges, delivery time, and any concerns related to shipping.

There is a specified delivery time which may differ depending upon location, any weather change, courier problems, change of address, size of order etc.

6. Returns and Refunds

Please see our Return and Refund Policy which will clearly explains you of how the return procedure is started, in which scenarios products can be returned and how and when amount is refunded.

7. Account Registration

For making any purcahse, you may require to create an account. By registering, you agree to provide true, complete, and updated detail. You are responsibke for maintaining confidentiality of your account details.

If any issue arises using account, contact promptly.

8. Intellectual Property

The details on our Site, including text, photographs and logos are our property and is protected by copyright laws. You are not allowed to copy, reproduce or sell any of our property without our prior written consent.

9. Limitation of Liability

Any indirect, occasional, consequential disruption like loss of business arise from using our services, we are not liable. We are only liable to the amount you paid for the product in special cases after thoroughly verifying the case.

10. Privacy and Data Protection

See our privacy policy section for complete privacy policy. We keep your sensitive information confidential. We have implanted protection measures like encryption for security purpose. The section elaborates of how data is collected and used ensuring safety of your personal information. We strictly comply with privacy laws and enforce them.

11. User Conduct

Being honest customer, its your responsibility to not perform any activity which might impact our rating or business. Any misuse of our site for unlawful goal or fraudelant activity may lead to strict actions as per laws.

12. Modifications to Terms

We reserve the right to alter any product or part of our service without informing before. Any amendments will be updated on the Site, and the modified terms will be effective immediately upon posting. You are bound to accept our terms if you still use our services.

13. Governing Law

These Terms and Conditions are governed by law and made in accordance with the UK laws.

Contact Information

Business Name: Prower
Company Name: OCEAN MANAGEMENT (1) LIMITED
Company Number: 05860172
Address: 6 Woodsley Vw, Adel, Leeds LS16 8FQ, UK
Email: sales@prower.co.uk
Phone: +44 7476 972770
Contact Form: click here
Opening Hours: 9:00 AM to 5:00 PM Greenwich Mean Time (London) Monday to Friday
Response hours: Our dedicated team is committed to providing prompt assistance and will respond to your inquiry within 48 hours.

Fast UK Shipping

On all orders above

Easy 90 days returns

90 days money back guarantee

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Made in the UK with precision craftsmanship

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