1. Introduction
We strongly believe that security of privacy is right of every one and for this we are doing exceptional measures to made our customers satisfied that their confidentiality is maintained and their information is in safe hands. We are highly committed to make sure not sell, trade or share your data with anyone to get you trapped in any kind of misuse or fraud. This Privacy Policy section will clearly explain about gathering, utilizing and conserving your data.
To use our services, you allow us to collect and utilize your data solely for delivery purpose or to provide you with most relevant information on our site as per your preferences as per below defined policy:
2. Data we gather
There are two types of data which are collected from client to provide them with our services:
Personal Data
This includes personal information like name, email address, residential address, payment details and contact number. This information is basically used to place an order or while registering account.
Non-Personal Data
Non-personal data, like browser type, IP address, . This data help is allow your tendency to observe the site and allow us to monitor your preferences so that we can provide you with most relevant products as per your interest. This help us enhancing customer satisfaction and develop strategies for innovation.
3. How data is used
Data is used as per below:
For fulfilling orders, the data like name, residential address, payment detail are required for smooth payment and delivery procedure.
For customer service, customers may require guidance regarding order placing , delivery issue or any related issue, then personal information is used to verify the issue and assist you accordingly.
The data utilized help us offering what you are looking for. Tracking your preferences help us enhancing our innovation in products and offering you exactly what you require with ease.
The data is used for delivery procedure. We have hired third party partners which offers us delivery services. They are the most trustworthy and assure completely about safety of your parcel and information.
We may utilize your data to send you promotional email keeping you update of any change in policy or products pricing. This option can be opted out if you don’t wish to get these emails by unsubscribing.
4. Sharing Your Information
For order fulfilling, we may share your details with third party partners:
Third party partners: Data is shared with trusted partners who have best repute and help in delivering orders and processing payments.
Legal Compliance
Data may be shared to logal bodies for any kind of legal compliance or to reserve our rights with a legal procedure.
5. Security of Your Information
Different measures are being taken for confidentiality maintenance including secure payment gateways, encryption, etc.
6. Cookies and Tracking Technologies
Cookies are used to enhance your overall experience. These made us track your interest so that you can see whatever you wish to. You may disable the cookies anytime if you don’t want to.
7. Your Rights
Below are your rights
You can access your data upon generating data access request
You may correct any ommision or error you observe on our site by communicating us.
You may update us regarding deleting your information however we reserve the right to reserve some of your information for the purpose of legal compliance.
If you don’t want any email from us regarding our promotional campaigns, you may unsubscribe at any time
8. Changes to This Privacy Policy
Any amendment due to operational, legal, or regulatory concerns will be notified via email. Amended policy will be shared on our site with a revised date.
Contact Information
Business Name: Prower
Company Name: OCEAN MANAGEMENT (1) LIMITED
Company Number: 05860172
Address: 6 Woodsley Vw, Adel, Leeds LS16 8FQ, UK
Email: sales@prower.co.uk
Phone: +44 7476 972770
Contact Form: click here
Opening Hours: 9:00 AM to 5:00 PM Greenwich Mean Time (London) Monday to Friday
Response hours: Our dedicated team is committed to providing prompt assistance and will respond to your inquiry within 48 hours.